(NPR) More Lysol, No More Pens In Rooms. Hotels Adapt To Win Back Guests

More Lysol, No More Pens In Rooms. Hotels Adapt To Win Back Guests

The Coronavirus Crisis

More Lysol, No More Pens In Rooms. Hotels Adapt To Win Back Guests

Hotels have been devastated by the pandemic. To survive, they are adapting with extra-deep cleaning and contactless interactions. And it may mean rooms with no notepads and pens — and no minibars.